Jeff Bezos uses the 'disagree and commit' rule to overcome an uncomfortable truth about teamwork
6 min
Disagreement is often inevitable. But does it always have to be heated? You might think it's better to boldly state your disagreements, but conversation is a complicated art. Michael Yeomans, an assistant professor of organisational behaviour, demonstrates how you can be more receptive, avoid escalation and bring out the best in everyone involved.